Resume
STÉPHANE BOUDRANT
| contact@boudrant.com | |
| ICQ Number | 145462858 |
| MSN Messenger | boudrant@hotmail.com |
| Mobile | +33 (0)6 50 99 76 32 |
| http://twitter.com/sbo |
Key Strengths
- IT Executive with 8 years’ experience in planning, developing and implementing state-of-the-art information solutions to meet corporate strategic business goals.
- Strong background in infrastructure technologies including hardware and software for servers, network, messaging platforms.
- Experienced in both open source and proprietary methodologies to provide cost-effective business solutions.
- In-depth knowledge of risks, standards and procedures (security, quality).
- Demonstrated leadership, organizational, and operational skills, with a proven ability to handle multiple tasks and projects.
- Excellent interpersonal, verbal and written communication skills.
- Well developed problem solving skills including conceptual and analytical ability.
Education
- Information Technologies Specialist.
- Norms, Standards and Best Practicies.
- ITIL1 Foundation (2006).
- ITIL Foundation V2 — V3 Bridge (2008).
- ITIL Service Manager (2008).
- Preparing for the ISO 20000-1 Consultant Certificate.
- Project Management.
- PRINCE22 Foundation & Practitioner certificates (2009).
- Languages.
- Fluent English.
- Diploma in Business English (DBE).
Experience
Technical Account Manager
Since April 2009
Chief Information Officer
Sept. 2004 – April 2009
- IT Governance
- Reorganized and improved all infrastructures.
- Directed full IT reengineering, optimization and consolidation.
- Performed core business processes audits and technical benchmark.
- Provided regular strategic-level project reports to the management team.
- Responsible for anticipation and piloting of upgrades.
- Management
- Successfully implemented an Expert Service Desk based on ITIL principles.
- Hired, trained and managed technical staff.
- Managed relations with external service providers.
- Led IT projects coordination and planning.
- Managed finance, contract negotiations, cost control.
- Organized and produced written policies, procedures and technical documentation.
- Integration
- Successfully achieved computerization of warehouse and sales operations.
- Optimized Client Relationship Management.
- Managed enterprise application portfolio.
- Coordinated geographically distributed development teams (USA, UK, France).
- Managed change and transition projects.
- Monitored ERP performance, budgetary goals, documentation, and correction of defects.
- In charge of maintenance and development plans for enterprise-wide application.
- Web Project Management
- Developed innovative e-business solutions to meet business needs.
- Responsible for managing the actual project of development and deployment of a collaborative intranet.
- Performed consulting services for web projects engineering and deployment.
- Performed webmaster duties and provide web development services.
- Security
- Designed and implemented security, disaster recovery and contingency plan.
- Consultancy, assistance, training and alerts.
- Technology and regulatory watchdog.
- Network Management
- Responsible for configuration, administration and maintenance of all IT services and hardware infrastructures.
- Implementation and operation of telephony and data communication technologies.
- Technology watchdog.
- Selected Achievements
- Completed re-design of the entire routing network.
- Performed design, installation and upgrade of all production servers.
- Upgraded all the equipments of the existing Server Room.
- Renewed and upgraded all workstations.
- Planned and achieved a major upgrade of the entire printing environment.
- Achieved a complete telephony migration (PABXs, Fax Server).
IT and Supply Chain Manager
Feb. 2001 – May 2004
- IT Governance
- Managed information system design, piloting and upgrading.
- Directed operations and production means.
- Developed and implemented the security policy.
- Management
- Structured and built departments; hired, managed and developed cross-functional teams.
- Managed IT strategic projects in France and the United-States.
- Managed finance, contract negotiations, cost/schedule control.
- Managed third-party suppliers.
- Managed drafting and monitoring of staff training plans.
- Network Management
- Supervised administration and maintenance of all IT services and hardware infrastructures.
- Managed entire computer, telephony, reprographics, fax equipment and all related technologies.
- Selected Achievements
- Completed rebuild of the entire French Local Area Network.
- Designed and implemented new IT infrastructure, including procedures and processes for network, servers, desktop computers, and telecommunications.
- Achieved a complete telephony migration (PABX).
Professional Affiliations
- Founder of the French Best Practices Portal.
- Member of the itSMF (Information Technology Service Management Forum).
- Member of the club: Pilotes de Processus.
1 Information Technology Infrastructure Library.
2 PRojects IN Controlled Environments.